Salesforce Advances Innovation in Education with Agentic AI

Transforming Education with AI-Powered Solutions

The Salesforce Education Summit 2025 kicked off with an exciting announcement: Salesforce has selected six organizations for its Salesforce Accelerator – Agents for Impact program. This initiative empowers nonprofits and educational institutions with AI-driven solutions to enhance learning, expand access, and create a lasting educational impact.

Why AI Matters in Education

Students today face increasing challenges in accessing timely and personalized support. From skills training to post-secondary planning and career readiness, gaps in educational accessibility hinder student success. According to Salesforce research:

• 56% of students lack 24/7 access to assistance for common questions.
• 52% of higher-ed students say they would have been more likely to apply to a university if information was easier to find online.
• 1 in 3 students prefer AI agents for faster admissions, program discovery, and test preparation.
• 77% of students would use AI agents for academic advising, time management, and course registration.

With the power of Agentforce, Salesforce's platform for autonomous AI agents, institutions can create a more efficient, personalized, and scalable education system.

Meet the Six Organizations Driving Change

Salesforce’s Agents for Impact initiative will provide tailored AI-powered solutions to six leading education-focused organizations:

1. America on Tech

📌 Challenge: Managing over 50 funder reports annually is time-consuming for their small team.
✅ Solution: Developing a grant reporting AI agent to automate reports, answer queries, and update records.

2. Chicago Public Schools (Children First Fund)

📌 Challenge: Creating and distributing digital PK-12 curriculum efficiently.
✅ Solution: Implementing an AI-powered curriculum agent to streamline content development and personalize learning.

3. Genesys Works

📌 Challenge: Matching students to internships requires significant manual effort.
✅ Solution: An AI-driven placement agent to optimize internship matching and improve mentor-student connections.

4. ImBlaze by Big Picture Learning

📌 Challenge: Administrative burdens limit access to work-based learning opportunities.
✅ Solution: A virtual internship coordinator AI to refine data curation, enhance student search experiences, and expand career opportunities.

5. InsideTrack

📌 Challenge: Managing 200,000+ student outreach cases annually makes data analysis overwhelming.
✅ Solution: A data analysis agent to generate insights, update records, and support coaches with real-time trends.

6. Jobs for the Future (JFF)

📌 Challenge: Technical assistance delivery is time-intensive and requires extensive manual effort.
✅ Solution: A technical assistance AI agent to streamline program development and community engagement.

The Impact: A Future Shaped by AI

These organizations will receive $2 million in grants along with a two-year technology grant for donated Salesforce products to implement their AI-driven initiatives. Additionally, they will benefit from:

✅ Six months of intensive coaching from Salesforce experts and pro bono volunteers.
✅ 12 months of one-on-one consulting on AI strategy, product design, and solution architecture.

Looking Ahead: AI and the Future of Education

By integrating Agentforce AI solutions, these organizations are redefining student engagement and transforming educational accessibility. AI-powered automation will help institutions enhance operational efficiency, personalize student support, and optimize resources for a better learning experience.

At Kolvan, we specialize in helping educational institutions leverage Salesforce Education Cloud and AI to create seamless digital experiences for students and educators. Let’s explore how AI can elevate your institution’s impact!

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